1. Processing Time
All orders are processed within 1-2 business days (excluding weekends and public holidays) after payment confirmation.
2. Shipping Time
Once your order has been processed, please allow 7 to 14 calendar days for delivery.
– Minimum delivery time: 7 days.
– Maximum delivery time: 14 days.
Delivery time may vary depending on location, customs clearance (for international orders), or unforeseen delays.
3. Shipping Zones & Carriers
We ship domestically within India and internationally.
– Domestic orders: typically delivered within 7-10 days.
– International orders: may take up to 14 days (or more depending on destination & customs).
We partner with reliable courier services and will provide tracking information once your order ships.
4. Tracking Your Order
After your order dispatches, you will receive an email or SMS with your tracking number. You can use that to monitor delivery progress. If you haven’t received tracking info within 3 business days of placing your order, please contact us.
5. Shipping Costs & Duties
Shipping costs are calculated at checkout and may vary by destination.
For international orders, duties, taxes or customs clearance fees may apply as per destination country’s laws—these are the responsibility of the customer.
6. Delays & Exceptions
If you do not receive your order within the 14-day window (after dispatch), please reach out to us at [insert contact email] and we’ll look into it.
We’re not responsible for delays caused by customs, incorrect addresses provided by customers, or force-majeure events (natural disasters, strikes, etc.).
7. Incorrect or Undelivered Orders
If the courier returns your order as undelivered due to an incorrect/incomplete address, you’ll be responsible for any re-shipping cost.
Please ensure your shipping address is accurate. If you notice a mistake after placing your order, contact us immediately and we’ll do our best to update it before dispatch.
8. Contact Us
If you have any queries about your shipment, feel free to write to us at:
Email: theprincesspost@yahoo.com
Phone Number: +91 9310704697
We’ll be happy to help!
