At The Princess Post, each creation is handcrafted with care and precision. We take great pride in the quality and uniqueness of our products. Please read our refund policy carefully before making a purchase.
1. Eligibility for Refunds
As all our products are made-to-order or handcrafted, we do not offer refunds for change of mind, sizing issues, or minor variations in color or design. These variations are part of the charm of handmade pieces.
2. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 48 hours of delivery with clear images and order details. Once reviewed and approved, we will offer an exchange or refund, depending on availability.
3. Process for Refunds
Approved refunds will be processed within 7–10 business days to your original method of payment.
4. Non-Refundable Items
Custom-made, personalized, or discounted items are not eligible for refunds or exchanges.
5. Contact Us
For any concerns regarding your order, please contact us at:
Email: theprincesspost@yahoo.com
